Hello CareerBuilder. I applied for a job and you nicely sent me an email with the name of the company, the job title, date, and a link to the job description. When the hiring company gets around to calling me, the link will be outdated. I won’t know the details of the job; and worse yet, I won’t know exactly how I customized my resume to fit the job description. I almost forgot. You didn’t sent a copy of the cover letter so I would have it handy when they call.
I understand you can sit back and take care of your advertisers and job posters; but would it have killed you to have included in the confirmation email all the info concerning this job application? While you were at it you could have tagged the email for easy search and filtering.
Sure, I could have stored the files on my computer with all this information. After all it is my job search. That would be the human answer; but you’re software.
Storing the information on your site would require a lot of space and bandwidth. I mean, with all those users returning to your site over and over again increasing the ad impressions; you would have to invest in more equipment.
You started out with the right idea in your logging feature: jobs applied to on other sites. Nice little catalog; but here again, I have to do all the work.
Don’t feel insulted. Your competitors and rivals miss the same easy step in making a service that stands out and anticipates the user’s wants.